Privacy Policy

1. Who we are

Emergency Plumber Toms River operates the website at emergencyplumbertomsriver.com (the "Site"). The Site is a marketing and referral service that connects homeowners with independent, licensed, insured local plumbers serving Toms River and Ocean County, New Jersey. When you submit the request form, we pass your details to a local professional who can help with your request.

We do not provide emergency plumbing services ourselves and do not perform the work. This policy explains what information we collect through the Site, how we use it, and the choices you have.

2. Information we collect

Information you give us

When you fill out our request form, we collect the details you provide — typically your name, phone number, ZIP code, and a short description of your request. You choose what to share; the form only works with the fields marked required.

Information collected automatically

Like most websites, we automatically receive limited technical information when you visit — such as your IP address, browser and device type, the pages you view, and how you reached the Site. This is collected through cookies and similar technologies (see Cookies & analytics).

3. How we use your information

• To connect you with a local professional who can respond to your request;
• To contact you about your request by phone or email;
• To operate, secure, maintain, and improve the Site;
• To detect and prevent spam, fraud, and abuse;
• To comply with legal obligations.

4. How we share your information

• With a local service professional. The details you submit are shared with one or more independent licensed, insured local plumbers in your area so they can contact you about your request.
• With service providers that help us run the Site — including our website host and form processor (Netlify), website analytics (Google Analytics), spam protection (Google reCAPTCHA), and map display (Google Maps). These providers process data on our behalf.
• For legal reasons — to comply with the law, enforce our terms, or protect the rights, property, or safety of our users or others.

5. Calls & TCPA consent

By submitting the request form, you agree that Emergency Plumber Toms River and the local professional we connect you with may contact you at the phone number you provide — by phone call or email, including through automated technology — about your request. This consent is not a condition of any purchase or service. You can ask us to stop contacting you by calling (732) 978-9083.

6. Cookies & analytics

We use cookies and similar technologies to keep the Site working and to understand how visitors use it. We use Google Analytics to collect aggregated, non-identifying usage statistics. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out browser add-on.

7. Third-party services

Some features rely on Google services (Maps and reCAPTCHA), whose use of information is governed by Google's Privacy Policy and Terms of Service. The Site may link to third-party websites we do not control; this policy does not apply to them.

8. Data retention

We keep the information you submit for as long as needed to connect you with a professional, respond to your request, and meet our legal and record-keeping obligations.

9. Your choices & rights

You can ask us to access, correct, or delete the personal information you submitted, or to stop contacting you, by reaching out using the details below. Depending on where you live, you may have additional rights:

• California residents (CCPA/CPRA): the right to know what personal information we collect and how it is used and shared, the right to request deletion or correction, and the right to opt out of the "sale" or "sharing" of personal information. We will not discriminate against you for exercising your rights.
• You may exercise any of these rights by contacting us as described in Contact. We will verify your request using the information you provide.

10. Children's privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18.

11. Security

We use reasonable administrative and technical safeguards to protect the information we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date above. Your continued use of the Site after changes take effect means you accept the updated policy.

13. Contact us

Questions about this policy or your information? Reach Emergency Plumber Toms River at:

• Phone: (732) 978-9083
• Email: privacy@emergencyplumbertomsriver.com

This Privacy Policy is provided as general information and is not legal advice. Have it reviewed by a qualified attorney before relying on it.